The Lucerne Hotel Best Rate Guarantee
Receive the Lowest Rate Anywhere Online
When you make a reservation at The Lucerne Hotel, you can rest assured that you are receiving the lowest rate publicly available on the Internet. If you happen to find a lower rate for accommodations at our hotel, we will match this rate under these conditions:
- If you find a rate on a competing website that is lower than the lowest rate shown on The Lucerne Hotel website, we will honor that rate for the nights for which the lower rate was found.
- Rooms on the other website must be publicly available, viewable and immediately bookable on the Internet at the time of verification.
- To use this guarantee, you must inform The Lucerne Hotel within 24 hours of booking your room by completing the form below.
Our best rate guarantee does not apply to the following rate types:
1) Any sites which require a login and password profile to book travel, or on foreign independent traveler (FIT) Sites
2) Rates that are not publicly available, such as negotiated corporate or group rates
3) Discount rates offered only to members of groups or individuals who meet previously specified criteria, including AAA members, seniors or government employees
4) Package rates that include the room and other components such as travel, car rental, entertainment, and/or non-breakfast meals
5) Package or group add-on rates that extend the length of a stay
6) Rates negotiated for stays extending beyond 30 nights
7) Rates that are available on auction web sites
8) Rates available on web sites, such as Priceline and Hotwire, that do not disclose the hotel brand until the reservation is completed
9) Pre-paid rates that involve a voucher or other form of pre-paid certificate(including electronic voucher and certificates) for a hotel stay outside the United States and Canada.